Shipping Policy

Clear delivery timelines, global coverage, and a seamless shipping experience—built for precision and reliability.

Shipping Coverage

We offer free shipping across major global regions, ensuring a seamless delivery experience wherever you are.

Free Shipping on All Orders
United States Canada United Kingdom European Union Australia New Zealand China Japan South Korea Singapore United Arab Emirates Saudi Arabia Qatar

Processing & Delivery

From order confirmation to final delivery, here’s exactly what to expect.

Processing Time

  • Orders are typically processed within 2 business days.
  • If you ordered a sizing kit, your ring will be processed and shipped within 2 business days after your size is confirmed.
  • Orders are processed on business days only, excluding weekends and holidays.

Delivery Time

  • United States: 3–5 business days
  • China: 2–3 business days
  • United Kingdom: 6–9 business days
  • Canada & Singapore: 8–15 business days
  • Europe & Middle East: 6–10 business days
  • Delivery times may vary slightly depending on location and logistics conditions.

Delivery Time by Region

Estimated shipping timelines based on destination. Actual delivery may vary slightly depending on logistics conditions.

Region Estimated Delivery Time
United States 3–5 business days
China 2–3 business days
United Kingdom 6–9 business days
Canada 8–15 business days
Singapore 8–15 business days
European Union 6–10 business days
Middle East 6–10 business days
Australia & New Zealand 6–10 business days
Japan & South Korea 4–7 business days

Shipping Details & Notes

Important information regarding address changes, shipping limitations, and delivery issues.

Address Changes

  • For U.S. orders, address changes are generally limited within the same state.
  • For international orders, shipping addresses cannot be changed to a different country once the order is placed.
  • If you need to change the destination country, please cancel your order and place a new one.
  • Once your order has been shipped, we recommend contacting the carrier directly for any address-related requests.

Shipping Notes

  • We do not ship to APO/FPO addresses.
  • U.S. orders may be fulfilled from either domestic warehouses or Hong Kong, depending on availability.
  • International orders are primarily shipped from Hong Kong.
  • If your package appears undelivered, please check your doorstep, mailbox, or with neighbors before contacting the carrier.
  • For unresolved issues, please contact our support team with your order details for assistance.

Need Help With Your Order?

Our support team is here to assist you with any shipping-related questions.

Response within 24 hours

Shipping Coverage

We offer free shipping across major global regions, ensuring a seamless delivery experience wherever you are.

Free Shipping on All Orders
United States Canada United Kingdom European Union Australia New Zealand China Japan South Korea Singapore United Arab Emirates Saudi Arabia Qatar

Processing & Delivery

From order confirmation to final delivery, here’s exactly what to expect.

Processing Time

  • Orders are typically processed within 2 business days.
  • If you ordered a sizing kit, your ring will be processed and shipped within 2 business days after your size is confirmed.
  • Orders are processed on business days only, excluding weekends and holidays.

Delivery Time

  • United States: 3–5 business days
  • China: 2–3 business days
  • United Kingdom: 6–9 business days
  • Canada & Singapore: 8–15 business days
  • Europe & Middle East: 6–10 business days
  • Delivery times may vary slightly depending on location and logistics conditions.

Delivery Time by Region

Estimated shipping timelines based on destination. Actual delivery may vary slightly depending on logistics conditions.

Region Estimated Delivery Time
United States 3–5 business days
China 2–3 business days
United Kingdom 6–9 business days
Canada 8–15 business days
Singapore 8–15 business days
European Union 6–10 business days
Middle East 6–10 business days
Australia & New Zealand 6–10 business days
Japan & South Korea 4–7 business days

Shipping Details & Notes

Important information regarding address changes, shipping limitations, and delivery issues.

Address Changes

  • For U.S. orders, address changes are generally limited within the same state.
  • For international orders, shipping addresses cannot be changed to a different country once the order is placed.
  • If you need to change the destination country, please cancel your order and place a new one.
  • Once your order has been shipped, we recommend contacting the carrier directly for any address-related requests.

Shipping Notes

  • We do not ship to APO/FPO addresses.
  • U.S. orders may be fulfilled from either domestic warehouses or Hong Kong, depending on availability.
  • International orders are primarily shipped from Hong Kong.
  • If your package appears undelivered, please check your doorstep, mailbox, or with neighbors before contacting the carrier.
  • For unresolved issues, please contact our support team with your order details for assistance.

Need Help With Your Order?

Our support team is here to assist you with any shipping-related questions.

Response within 24 hours